Shipping and Returns

For Australia - Australia Post Express Shipping is included with every order. We cannot guarantee delivery times so please allow 3-5 business days for your order to arrive. You will receive a tracking number with your order confirmation email.
For International - We offer free DHL international shipping on every purchase. We cannot guarantee delivery times so please allow 5-7 business days for your order to arrive. You will receive a tracking number with your order confirmation email.
For more information contact us at contact@marleo.com.au. Items are shipped Monday to Friday excluding public holidays.

RETURNS AND EXCHANGE POLICY

Returns

You will be able to return the product within 14 days of receiving your order. Please inform us within 14 days of receiving the product about your intention to return it. Return shipping will be borne by the customer unless the product is defective, of which shipping will be covered by us.

RETURN ITEMS IN THE CONDITION YOU RECEIVED THEM IN.

All items need to be returned unworn, in their original packaging (including protective films and tags attached and in the sleeve cover). If the watch is returned in perfect condition, but the strap has been used or marked then a refund will only be granted on the watch. Please note all returned watches are examined under a high level of magnification to check for surface scratches due to the high polished nature of a number of our cases.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.